Insight Management Exchange™
A Golden Opportunity to Gain Valuable Insight
Mine the riches that
come from experience
Most companies face a difficult corporate
challenge, summed up well by a senior talent officer:
high percentage of our workforce, many of them key employees, will
be retiring within the next three years. We already know we’ll
have a challenge replacing them, that’s
a given. But there is another problem that we aren’t thinking
enough about. It’s simple. The quality and quantity of
the intellectual capital that is in their heads, about what’s
worked and what hasn’t worked, bottom-line insights about
our customers, suppliers and competitors, is stunning. What
can we do to minimize the impact of this inevitable brain drain
when our most experienced people retire?”
The RivalScape solution
is to institute an ongoing program that identifies, contacts
and interviews key employees who are in the pipeline for retirement.
We call it a Pre-Retirement Insight Management Exchange™,
The goal of an “insight management exchange” is
to focus in on, capture, and tie together the bottom-line insights,
the nuggets of wisdom, that key members of your senior workforce
possess, before the retirement party. Most key employees will
be delighted to help the company in this fashion, and will thoroughly
enjoy the experience of reflecting on the big picture and giving
you their perspective and advice.
In fact, PRIME can be extended
to any situation where key employees inform you that they plan
to leave the company.
Demonstrate your respect for your workforce
several worthwhile human capital objectives in addition to its
primary intelligence function. First, it sends a reassuring message
to your cross-generational workforce. It tells younger workers
that brains, experience, insights and respect for the individual
matter in your company, from the beginning of one’s
career to the end. And your more experienced staff will know
you value their unique contribution, that you consider them to
be an important part of the company’s success.
employees who are more seasoned, PRIME builds the equity of your
employment brand by quietly communicating, we
respect veterans here.
RivalScape can oversee the entire process of setting up a
PRIME program in your workforce. We’ll help you:
an “executive champion” for the initiative
(often the chief talent officer)
- Lead cross-functional team planning
- Build internal support between
HR and CI
- Develop the general interview guidelines and also the
questions to be customized for individual people, functions
and areas of expertise.
- Select and install the most appropriate IT solution
to capture, organize and sort the interview content
- Categorize and
analyze the resulting insights
- Create action plans to put the most
significant insights to practical use to gain competitive advantage.
can add significant value as a stand-alone function, but is even
more effective when integrated into a comprehensive WCI program.
The more WCI activities your company can instigate, execute and
benefit from, the better any given element will perform. Each
successful WCI component helps you instill a competitive
intelligence mind-set across the entire organization.